Terms of Service

Introduction and Agreement

Welcome to Ledger Pro. These Terms of Service outline the conditions under which you may use our website and access our professional accounting services. By using our website or engaging our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

These Terms of Service constitute a legally binding agreement between you and Ledger Pro. Your continued use of our website or services indicates your acceptance of these terms and any updates we make to them.

Service Usage Terms

Our services are designed to support businesses in Cyprus with their accounting, bookkeeping, tax planning, and financial advisory needs. Understanding how you can interact with our services helps ensure a productive relationship.

Acceptable Use Policy

When using our website and services, you agree to:

• Provide accurate and truthful information when communicating with us
• Use our services only for lawful business purposes
• Respect the intellectual property rights of Ledger Pro and third parties
• Maintain the confidentiality of any login credentials if provided
• Notify us promptly of any unauthorized use of your account
• Refrain from attempting to access restricted areas of our systems

Prohibited Uses

You may not use our services to:

• Engage in any fraudulent or illegal activities
• Transmit malicious code or attempt to compromise our systems
• Harass, threaten, or impersonate others
• Collect information about other users without permission
• Interfere with the proper functioning of our website or services
• Use our services in any way that violates Cyprus laws or regulations

Service Access Requirements

To access our professional services, you must:

• Be at least 18 years of age or the age of legal capacity in your jurisdiction
• Have the authority to enter into this agreement on behalf of your business
• Provide necessary documentation for service delivery
• Cooperate with our information gathering and verification processes
• Maintain current contact information with us

Fair Usage Guidelines

We strive to provide excellent service to all clients. Our fair usage policy ensures that resources are distributed equitably. Excessive use that impacts our ability to serve other clients may result in service adjustments or additional charges, which will be discussed with you in advance.

Account Terms and Management

Account Creation and Requirements

When you engage our services, we create a client account to manage your information and service delivery. This account contains sensitive financial information and must be protected appropriately.

Your Responsibilities:

• Provide complete and accurate information during onboarding
• Update your information when circumstances change
• Maintain secure access to documents we provide
• Respond promptly to our requests for information
• Notify us of any errors or discrepancies you discover

Account Security Responsibilities

You are responsible for maintaining the security of any access credentials we provide. This includes protecting passwords, not sharing login information, and promptly notifying us of any suspected security breaches.

Important: We will never ask you for your password via email or phone. Any such requests should be reported to us immediately.

Account Suspension and Termination

We reserve the right to suspend or terminate access to our services under certain circumstances:

Immediate Suspension: We may immediately suspend services if we detect fraudulent activity, significant terms violations, or circumstances that put us or other clients at risk.

Notice Period: For other violations, we typically provide notice and an opportunity to remedy the situation before suspension or termination.

Your Right to Terminate: You may terminate our services at any time with appropriate notice as outlined in your service agreement. We will assist with transition arrangements upon termination.

Multiple Account Policies

If you operate multiple business entities, each entity typically requires its own account to maintain proper separation of financial information. Contact us to discuss arrangements for managing multiple accounts efficiently.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to provide continuous access to our services and website. However, occasional interruptions may occur for maintenance, updates, or unforeseen technical issues.

• Scheduled maintenance will be announced in advance when possible
• We maintain backup systems to minimize service disruptions
• Emergency maintenance may occur without prior notice
• We are not liable for service interruptions beyond our reasonable control

Feature Availability

The specific features and services available to you depend on your service agreement. We may introduce new features or modify existing ones to improve our offerings. Significant changes affecting your service will be communicated to you in advance.

Geographic Restrictions

Our services are primarily designed for businesses operating in Cyprus. If you operate outside Cyprus, please contact us to discuss whether we can accommodate your needs and any additional considerations that may apply.

Service Modifications and Updates

We continuously improve our services based on client needs, regulatory changes, and technological advances. We may modify our services in the following ways:

• Enhance existing features or add new capabilities
• Update our processes to reflect best practices
• Adjust service delivery methods for efficiency
• Discontinue features that are no longer viable

Material changes to your service will be communicated with reasonable notice, and we will work with you to ensure smooth transitions.

Intellectual Property Rights

Our Content Ownership

All content on our website, including text, graphics, logos, images, software, and other materials, is owned by or licensed to Ledger Pro and protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or display our content without permission
• Modify or create derivative works from our content
• Use our trademarks or branding in a misleading way
• Extract data from our website using automated means

Your Content Rights

Financial documents, business information, and other content you provide to us remain your property. You grant us a limited license to use this information solely for providing the services you have requested.

License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purposes. This license terminates when your service agreement ends or if you violate these terms.

Copyright and Trademark Notices

The Ledger Pro name, logo, and related marks are trademarks of our company. Other product and company names mentioned on our website may be trademarks of their respective owners. Use of any trademarks without express permission is prohibited.

Payment Terms and Fees

Service fees and payment terms are established in your individual service agreement. This section provides general information about our payment policies.

Pricing and Billing

Service fees are determined based on the scope of services provided. We provide clear pricing information before you engage our services, and any changes will be communicated in advance.

Payment Methods and Terms

We accept various payment methods as outlined in your service agreement. Payment terms, including due dates and late payment consequences, are specified in your agreement.

Currency and Taxes

All fees are quoted in Euros unless otherwise specified. Applicable taxes, including VAT, will be added to your invoice as required by Cyprus law.

Disclaimers and Limitations of Liability

Important Legal Information

While we strive to provide accurate and reliable services, it is important to understand the limitations of our liability as outlined below. These limitations are legally enforceable to the maximum extent permitted by Cyprus law.

Service "As Is": Our services are provided on an "as is" and "as available" basis. While we maintain high professional standards, we make no warranties regarding uninterrupted or error-free service.

Professional Judgment: Our advice and services reflect professional judgment based on available information. Results may vary based on factors beyond our control, including changes in regulations or your specific circumstances.

Liability Limits: Our liability for any claims arising from our services is limited as specified in your service agreement. We are not liable for indirect, consequential, or punitive damages.

Third-Party Services: We are not responsible for the actions, products, or services of third parties, even if we recommend them or they are integrated with our services.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the Republic of Cyprus. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of Cyprus courts.

Dispute Resolution Process: We encourage open communication to resolve any concerns. If a dispute arises, we prefer to work together to find an amicable solution before pursuing formal legal proceedings.

Jurisdiction: You agree that any legal action related to these terms must be brought in the appropriate courts of Cyprus, and you consent to the jurisdiction of such courts.

Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Modifications to Terms

We may update these Terms of Service periodically to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we will notify you through our website or via email.

Your continued use of our services after such changes indicates your acceptance of the updated terms. We recommend reviewing these terms regularly to stay informed of any modifications. The date at the top of this page shows when the terms were last updated.

Questions About These Terms

If you have questions about these Terms of Service or need clarification on any point, please contact us. We are happy to explain our terms and discuss how they apply to your specific situation.

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Contact Information